Add and remove people

Quick answer

Owners add people in Billing & Usage at account.plunk.io, on the Members tab: choose + Add member, type their email (or upload a spreadsheet), pick Member or Owner, tick their access, and send. Each member uses a seat. Clients who only review work don’t need a seat.

Before you start

• You need to be a workspace owner.
• Seats by plan: Studio Designer 1, Studio Pro 1, Studio Team 5, Plunk Commerce 5.
• Reviewers are free. Your clients and customers review through a share link and never sign in, so they don’t use a seat. See invite a client to approve.

Add people

1. Open Billing & Usage. In Plunk Studio or Plunk Commerce, open your profile menu and choose Billing & Usage.
2. Go to Members. The header shows how many seats are in use.
3. Choose + Add member. Pick Type them in to enter emails, or Upload a spreadsheet to add many at once.
4. Pick a role. Member uses the access you tick. Owner gets everything, plus billing and members.
5. Tick their access. Choose from Plunk Studio, Can approve renders, Plunk Commerce, Sales and Marketing.
6. Send the invitation. They get an email titled “Your Plunk invitation” with a sign-in link, their email and a temporary password. They choose their own password the first time they sign in.

Tip

Someone didn’t get the email? On the Members tab, use Resend invitation from the row’s ⋯ menu, or Resend pending invites for everyone at once.

Change someone’s access or role

On the person’s row, choose Edit access (for members) or Change role.

Turn someone off

From the row’s ⋯ menu choose Turn off. They can’t sign in until you turn them back on, and they still use a seat. Use this for someone who’s away for a while.

Remove someone

From the row’s ⋯ menu choose Remove, then confirm.

Caution

Removing someone takes away their access immediately. Their work stays in the workspace.

When you’re out of seats

• Billed through Plunk: a member over your plan’s seats adds $10 a month, prorated.
• Billed through Shopify: your Shopify plan includes a set number of seats. To add more people, upgrade the plan in Shopify. See billing through Shopify.

If something looks off

• A row says “Managed by Plunk” or “Only owner”. There’s nothing to change on that row. “Managed by Plunk” is a Plunk administrator; “Only owner” is the workspace’s only owner.
• The invite went to spam. Ask them to search for “Your Plunk invitation”, or resend it.
• They can’t sign in. See I can’t sign in.

Related

• Add a teammate
• Sign in and security
• Plans and pricing