Invoices and receipts
- Open Billing & Usage from the profile menu in Plunk Studio or Plunk Commerce.
- Go to the Plan tab.
- Choose Invoices. The billing portal opens on your invoice history.
- Open an invoice to view or download it.
Plan charges and credit pack purchases both appear in the history.
Billed through Shopify
Section titled “Billed through Shopify”Choose Shopify billing in Billing & Usage to open your store’s billing settings in Shopify admin. Plunk charges appear on your store’s Shopify invoice. See billing through Shopify.
Billed by your Plunk representative
Section titled “Billed by your Plunk representative”If Billing & Usage says “Billing is handled by your Plunk representative,” your invoices come from Plunk directly. Ask through support for a copy.
If something looks off
Section titled “If something looks off”- Billing & Usage says “Online billing management is almost ready.” The billing portal isn’t set up for your workspace yet. Ask through support for your invoices.
- You can’t open Billing & Usage. It’s for workspace owners and admins. Ask your owner for access or for a copy of the invoice.
- A payment failed. Update your card with Change plan / payment on the Plan tab.
Related
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