Change or cancel your plan
Before you start
Section titled “Before you start”- You need to be a workspace owner or admin.
- Billed through Shopify? Plan changes and cancelling happen in Shopify instead. See billing through Shopify.
- Compare plans on plans and pricing.
Change your plan
Section titled “Change your plan”- Open Billing & Usage from the profile menu in Plunk Studio or Plunk Commerce.
- Go to the Plan tab. It shows your current plan, its renewal date and what’s included.
- Choose Change plan / payment. The billing portal opens.
- Pick the new plan and confirm. The change is prorated.
When you move to a bigger plan, your credit balance tops up to the new plan’s level right away.
Update your card
Section titled “Update your card”On the Plan tab choose Change plan / payment, then update the payment method in the billing portal.
Cancel your plan
Section titled “Cancel your plan”- Open Billing & Usage and go to the Plan tab.
- Choose Change plan / payment.
- Cancel the plan in the billing portal.
Your plan won’t renew. Service and your remaining credits continue until the end of the current period, then the workspace is deactivated. Until then, Billing & Usage shows a Plan canceled banner with the end date.
Changed your mind?
Section titled “Changed your mind?”Before the end date, choose Resume plan on the Plan canceled banner. Your plan, credits and renewal date stay exactly as they were.
Related
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