Sign in and security

Quick answer

Plunk Studio and Plunk Commerce use one Plunk sign-in at auth.plunk.io. Forgot your password? Choose Forgot password? on the sign-in page, and Plunk emails you a confirmation code to set a new one.

Sign in

1. Open Plunk Studio or Plunk Commerce. You’re sent to the Plunk sign-in page.
2. Enter your email and password, then choose Sign In.

The same account works in both apps, with the access your workspace owner gave you.

First sign-in after an invitation

Your invitation email has a sign-in link, your email and a temporary password.

1. Sign in with the temporary password.
2. Choose your own password on the “Welcome to Plunk” screen, add your name, and choose Set Password & Sign In.

Reset a forgotten password

1. Choose Forgot password? on the sign-in page.
2. Enter your email and choose Send Reset Code.
3. Check your email for “Your Plunk password reset code”.
4. Enter the confirmation code and a new password, then choose Set New Password.
5. Sign in with your new password.

Passwords need at least 8 characters, with an uppercase letter, a lowercase letter, a number and a symbol. No code? Choose Resend code, and check your spam folder.

Keep your account safe

• Only owners can add people, change roles and manage billing. See add and remove people.
• When someone leaves, remove them or turn them off on the Members tab. Removing takes away access immediately.
• Never share your password. Each person should have their own sign-in.
• Keep secret API keys on your server. See API keys.

If something looks off

• “Invalid email or password.” Check the email, then reset your password.
• “Need an account? Contact your admin.” Plunk accounts are created by invitation. Ask your workspace owner to add you.
• More in I can’t sign in.

Related

• Add and remove people
• I can’t sign in