My feed stopped updating

Quick answer

Open Manage Data and find the feed’s card. It shows when the last delivery landed and, when a run failed, the actual error with the row that caused it. Fix the file and it clears on the next run.

• Needs a look. Open See its runs. The run names the column and row that caused the problem.
• The file didn’t arrive. Check the File address still works and the sign-in name and password haven’t changed. Use Check the file to test it.
• Shopify store. If the store was disconnected or the app was uninstalled, the sync pauses instead of failing over and over. Reconnect the store and it picks up again.
• The schedule. Make sure the feed runs when the file is ready (daily, weekly or monthly, with the time and time zone).

Full guide

• Manage Data
• Connect your data